This privacy policy sets out how ReadyHedge uses and protects any information that you give when you use this website.

ReadyHedge is dedicated to ensuring that you and your privacy is protected. Any information we do ask for during your time on this website will be used in accordance with this privacy statement.

ReadyHedge may change this policy from time to time by updating this page. You should check back from time to time to ensure that you are happy with any changes.

GDPR Policy:

What we collect:

We may collect the following information, especially if you create an account, purchase an item or use our contact forms:

  • Name
  • Contact information including email address

Why we collect it:

In most cases we require this information to be able to provide you with a service, we may also use some of the data for our own marketing and / or analytical research. Other

Unless you have opted out, we may use this data to contact you from time to time to send you promotional offers or marketing information. Please email [email protected] if you would like to opt-out of receiving these emails.

Where data is stored:

Your data is stored on our servers, which is secured and monitored for your security.

We only collect data that is completely relevant to our services and make every attempt to ensure opting out and requesting we remove your data is as simple as possible. You can opt-out by email [email protected]

Third Party access:

We do not grant access to your data unless we expressively have permission. Our web servers are hosted with Dynamic Sales Solutions which would only have permission to access your data unless we had your permission in writing and for the purposes of identifying technical issues with your product/s.

Access to the data we hold:

It is your right to see the data we hold in relation to yourself, you can submit a data access request by emailing [email protected] and requesting this information, please note there may be an administration charge for this.

Please note, we will never give your information to any third parties, without your written consent. If you need your data sent to a third party, please email [email protected] who will let you know the information needed for this request.

Opting out:

You have the right to opt-out from receiving marketing information, to do so please contact [email protected] who will process this request for you. There is no charge for opting out of marketing.

Data Retention:

We keep data for 2 years, if we have not had any contact with you for those two years we will remove all records of your information we hold. Data is kept for two years from the last time we had contact with you.

Other websites:

We may link to other website, once you have left our website you will need to observe the new websites policies as ours will not be effective on the linked website.

Contacting us:

If you have any questions or concerns about our policy, please contact us on [email protected] for more information.

Amendments:

Please note, we may need to change our policy, please make sure to check back on this page on your next visit to our website.

Security:

We endeavour to make our website a safe please and ensure that your data is kept safe and secure. We have procedures in place to ensure that we have safeguarded your information online.

Cookies:

We, as do most websites, use cookies to ensure we are giving you the best experience possible, we use cookies to:

  • Give you the best online experience possible
  • Improve the security of the website
  • Help you share our website
  • Remember your settings next time you visit
  • Continuously improve our website for you

Cookies are not used to collect data from and are only used to ensure our website performs the best it can for you.

Permission to use cookies:

By using our website you are agreeing to our use of cookies, if you do not agree please leave the website. You can remove cookies at any time from your computer from the settings within your browser or by using a third-party cleaning software.

External content:

Our website may include third-party content, such as Youtube videos and / or images, disabling cookies may break these content items.

Social media:

Our website contains links to ‘Share’, ‘Like’ or visit to social media accounts, each of these social media platforms will have their own privacy policies and are not linked to our own.

Visitor Statistics Cookies:

We may use analytics cookies which rely on Google Analytics and / or other similar analytical software, this software is for research and marketing purposes only.

No personal or identifying information is collected and all data is completely anonymous. If you would like more information on the data we collect, please contact us on [email protected]

Other Cookies:

We may use other cookies, to improve the functionality of either the website or our marketing process. As explained above, any of these can be removed, by yourself at anytime.

Controlling the data we hold:

When submitting a contact form on our website, look for the opt-out box and ensure to tick if if you do not want us to contact you with marketing information.

You can request that we update and / or remove either some or all of the data we hold about yourself by writing to us at:

[email protected]

Summary:

We hope that you both understand and agree with the information held on this document, however, if you have any questions or concerns, we welcome feedback.

Please feel free to contact us either by phone or email:

01386 750585

[email protected]

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